How to order & Conditions

 

Searching

We have endeavored to create an easy to search database for our growing collection of images. As you can see there are numerous countries to browse. You can also enter keywords in the search box to narrow your choices. We have embedded keywords into all the image collections to respond to more selected searches. The scope of your search results will be determined by your selection of keywords.

Quick Search
By default the system uses "Match at least one keyword" for the quick search function. If you input "tropical flower" (without the quotes) into the quick search field, then the search function will return results for any media that contain either "tropical" OR "flower" in its properties.

The system supports the "AND" and NOT" operands in the quick search function by the use of the plus sign (+) and minus sign (-) respectively in front of the keywords.

  • If you input "tropical + flower" (without the quotes) into the search field, the system will only return results for any media that contain both keywords "tropical" AND "flower" in its properties.

  • If you input "tropical "flower" (without the quotes) into the search field, the system will return results for any media that contain the keyword "tropical", but this media can't contain the keyword "flower" in its properties.

  • Note: There must not any spaces between the second keyword and the input operands (+), (-) keywords.

Advanced Search
The advanced search function doesn't use the same algorithms as above. It offers options allowing you to choose which operand you want to use for your searches.

There are three options available.

  • Match at least one keyword
    The system will return results for any media that contain either one of the input keywords in its properties.

  • Match all keywords
    The system will only return results for any media that contain all input keywords in its properties.

  • Match exact phrase
    The system will only return results for any media that contains the exact input keyword phrase in its properties.
 

How to purchase images from this site
Payment Method

You will need to tell our shopping cart which payment method you would like to use to pay for your purchases. By default the payment method is PPP (pay per purchase). Using this payment method you will need to pay during the checkout process. If other payment methods are available (e.g. Subscription or Package) you can select another payment method in the Payment Method drop down menu. You need to purchase these options before you are able use them. They can be purchased through the Products page.

Select the subscription type as desired and click on the Continue button to complete the purchase. Once the order is completed the subscription will display in the Payment Method section, which will allow you to select it as a payment method for your purchases.

Shopping Cart

The shopping cart displays your order details, if you wish to delete an image from your order before proceeding to checkout, simply hit the remove link on the right side.

Checking Out

> You will need to login to checkout your order. If you are new to the site please complete the registration form to create a username and password. This information is stored, so that you can return to the site to make future purchases and so that we can review your orders.

> We utilize PayPal for purchases made on our sites.

> If you do not want to use our online ordering system, we are available to take phone orders from 9:00 AM to 6:00 PM Pacific Standard Time from Monday to Friday. You can of course, always pay by direct deposit, international banking draft, or mail a cheque as well, but this  will add considerable time to the processing of your order. Orders will be processed once payment has been processed.

To order by phone please call us at 1-604-984-2811 in Canada.

My Account

> This page shows your order history and also allows you to download any instant download orders.

Image File Download Terms

> Some images are available as digital files which you can download. All digital files, whether for web use or print use are "Rights Managed". Our terms are as follows:

Web Usage

> These files can be used on one domain only (i.e. www.yourdomainname.com) They can be used on as many web pages within that domain as you desire.
> They can be altered if necessary, but they can not be included in any composite that is resold.
> The image files CANNOT be resold.

Print or Electronic Publications Usage

> These files are a higher quality for use in printed publications. They have a resolution of 300dpi and are saved as high quality JPG files. Should you require higher resolution or different file types, please contact us directly by phone or email with your specifications.
> You are granted a licence for a ONE TIME USE - This means that you can use the image for one type of publication. If you use the image in a brochure, you do not have the right to then create a new product such as a magazine ad which uses the same image.
> Prices on downloaded files are for that resolution image. Higher resolution files are offered on a different pricing structure based on type of usage: i.e. a small brochure ad for a non-profit organization will carry a lower price than a usage involving, for example, a nationally published magazine.

Print Order Return Policy

> If for any reason you are not satisfied with a print order, we will refund 100% of your order upon its return to us in the condition that it was received. Return shipping charges are your responsibility. You must contact us prior to any return and we will give you specific return instructions. If your order is delivered damaged, it is your responsibility to contact the shipper. IMPORTANT: Save all packing materials. Failure to do so can cause the shipper to deny your claim.
 

Privacy Policy

PETER LANGER - ASSOCIATED MEDIA GROUP PRIVACY POLICY - (Updated April 1, 2011)

At Peter Langer - Associated Media Group, we are committed to protecting your privacy and to using technology that gives you the most powerful and secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this statement of privacy explains data collection and use in those situations. Please read the complete Peter Langer - Associated Media Group privacy statement.

> Collecting your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register before entering a contest, downloading any products, ordering e-mail newsletters, or when purchasing and registering Peter Langer - Associated Media Group products. Personal information collected by Peter Langer - Associated Media Group often is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested. For example: If you choose to make a purchase in the store area of the Web site, we will request personal information such as: name, address, telephone number, credit card number, gender, email address, and address where you want to have the product delivered.

> Use of your Personal Information

We use your personal information for four primary purposes: To make the site easier for you to use by not making you enter your personal information more than once. To help you quickly find images, services or information on Peter Langer - Associated Media Group. To help us create and deliver content most relevant to you. To alert you to new additions to the image collection, special offers, updated information and other new services from Peter Langer - Associated Media Group.

Peter Langer - Associated Media Group will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on Peter Langer - Associated Media Group or the site;
(b) protect and defend the rights or property of Peter Langer - Associated Media Group and its family of Web sites and
(c) act in urgent circumstances to protect the personal safety of users of Peter Langer - Associated Media Group, its Web sites, or the public.

> Control of your Personal Information

When you register, or otherwise give us personal information, Peter Langer - Associated Media Group will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. Peter Langer - Associated Media Group may send out periodic e-mails informing you of technical service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen, unless you choose to cancel your membership or licence agreement.

> Access to your Personal Information

We will provide you with the means to ensure that your personal information is correct and current. You may request to review and update this information at any time. You can tell us whether you want Peter Langer - Associated Media Group to send you marketing information. You can choose whether you want third parties to send you their offers by postal mail. You can also subscribe or cancel subscriptions to newsletters about our other services and products.